Senior Technical Account Manager (Remote - Bali, Indonesia)
NICE Systems · 📍 Bali, Indonesia · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 30000000 - 50000000
NICE Systems is seeking a highly skilled and experienced Senior Technical Account Manager to join our team in Bali, Indonesia. In this remote role, you will be responsible for managing key client relationships, ensuring customer satisfaction, and driving sales growth. This is an exciting opportunity to work with a leading technology company and make a significant impact on our clients' success.
As a Senior Technical Account Manager, you will play a crucial role in our client-facing team. You will work closely with our sales, pre-sales, and support teams to ensure that our clients receive the best possible experience with our products and services. Your technical expertise and strong communication skills will be essential in helping us build long-term relationships with our clients.
We offer a competitive salary and benefits package, as well as the opportunity to work in a dynamic and innovative environment. If you are a motivated and results-driven professional with a passion for technology, we would love to hear from you.
📋 Tanggung Jawab Pekerjaan
Tanggung Jawab:
Manage and develop key client relationships, ensuring customer satisfaction and loyalty.Drive sales growth by identifying and pursuing new business opportunities.Provide technical expertise and guidance to clients, helping them to maximize the value of our products and services.Collaborate with sales, pre-sales, and support teams to ensure a seamless customer experience.Monitor client performance and provide regular reports and recommendations for improvement.Stay up-to-date with industry trends and best practices, and apply this knowledge to our client relationships.Act as a key liaison between our company and our clients, ensuring clear and effective communication.Represent NICE Systems at industry events and conferences, as needed.🎓 Kualifikasi & Syarat
Kualifikasi:
Bachelor's degree in Computer Science, Engineering, or a related field.Minimum of 5 years of experience in a technical account management or client-facing role.Strong technical expertise in relevant technologies and products.Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships.Proven track record of driving sales growth and customer satisfaction.Strong project management and organizational skills.Ability to work independently and as part of a team in a fast-paced environment.Fluency in English, both written and spoken.🛠️ Keahlian
Technical expertiseSales growthCustomer satisfactionRelationship managementProject managementCommunication skillsIndustry knowledge
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