Front Office Administrator - Patient Services

Join our dynamic team as a Front Office Administrator and play a pivotal role in delivering exceptional patient care. We are seeking a friendly, detail-oriented, and highly communicative professional to manage our front desk operations with efficiency and warmth.

At Private Advertiser in Tangerang, you'll be at the heart of our operations, ensuring that every patient and visitor experiences the highest level of service. This role is perfect for someone who thrives in a fast-paced environment and is passionate about creating a welcoming atmosphere.

📋 Tanggung Jawab Pekerjaan

• Manage front desk operations, including patient check-in and check-out processes.
• Coordinate with healthcare providers to ensure smooth patient flow.
• Maintain accurate and up-to-date patient records using our hospital management system (HMS).
• Handle patient inquiries and resolve concerns promptly and professionally.
• Assist in scheduling appointments and managing waiting lists.
• Ensure compliance with hospital policies and procedures.
• Support the front office team in maintaining a clean and organized workspace.
• Provide excellent customer service to patients, visitors, and staff.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 2 years of experience in front office administration or a similar role in the healthcare industry.
• Proficient in using hospital management systems (HMS) such as Medis or similar.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Ability to work well under pressure in a fast-paced environment.
• Fluency in both English and Indonesian languages is a plus.
• Valid SIM (Surat Izin Mengemudi) and a clean driving record.

🛠️ Keahlian

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